Service design · 2 min read
Building a calmer enquiry form
An enquiry form should help a prospective client explain the situation without turning the first conversation into a procurement exercise.
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The studio journal
Notes on thoughtful design, clear content and the practical work of making digital things.
From the studio
Observations from
the work in progress.
Twelve considered articles on the decisions behind useful brands, websites and product experiences.
Engineering · 2 min read
Why preview environments need real content
Short sample text can hide the problems that appear after a site is populated. A useful preview contains realistic length, variety and edge cases.
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Design systems · 2 min read
Keeping a design system small enough to use
A design system should make repeated decisions easier. Its value comes from adopted patterns and clear ownership rather than the number of components it contains.
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